
- Home
- FAQ
Frequently asked questions.
Insurance, systems and how we work. If your question isn't here, call or text a Wetline specialist.
[ ? ]Insurance
Insurance questions.
Can home hardening lower my insurance in a high fire zone?
Often, yes. California requires insurers to recognize qualifying wildfire mitigation, and many carriers will write or renew a hardened home they would otherwise decline. Our clients have placed with standard carriers after hardening, and some recover the full cost of the work in premium savings within about five years. Your carrier sets final pricing.
I'm on the FAIR Plan. Can Wetline help me get off it?
That's one of the most common reasons people call us. We harden the home, then give you a readiness report that lists each mitigation in the terms carriers use, so your broker can shop the standard market with evidence in hand.
Is Wetline an insurance company or agent?
No. We are a licensed contractor. We do the work and document it, and your broker or agent shops coverage.
What goes in the readiness report?
Each mitigation we install or verify, with photos, product ratings, vent mesh sizes, glazing protection, water supply and maintenance logs.
[ ? ]Systems
Systems questions.
Will the sprinklers work if the power and water go out?
Yes. Systems run independently of the utility grid and draw from your pool or a dedicated tank, commonly 5,000 to 30,000 gallons, with their own pump.
Is the retardant safe for my family, pets and garden?
Our Cold Fire based suppressant is plant and water based, pH neutral and non-toxic to people, pets and vegetation.
Do I need all six layers?
No. Every home gets a plan based on its risks and budget. Many clients start with vents, coatings and laminates, then add sprinklers.
How long does installation take?
Vents and laminates usually take a day or two each. A full sprinkler system typically takes one to three weeks, depending on water supply and permits.
[ ? ]Company
Company questions.
Who designs the systems?
Retired fire chiefs and Forest Service veterans, led by founder Craig Weeks, formerly a Division Chief with the Los Angeles County Fire Department.
Is Wetline licensed?
Wetline Defense is a division of MY General Construction, Inc., California CSLB License #1029958.
Do you serve Lake Tahoe and Nevada?
Yes. We serve Incline Village, Crystal Bay, Glenbrook, Zephyr Cove, Stateline, Reno and Carson City in Nevada, plus South Lake Tahoe, Tahoe City, Kings Beach and Truckee in California.
How much does the assessment cost?
The on-site assessment is free. You receive a readiness score, a layer-by-layer plan and pricing.
